Privacy policy

At Carandbikeparts.eu, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard the information you provide to us through our e-shop. By using our services, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information: When you make a purchase or register an account on our e-shop, we may collect personal information, such as your name, email address, shipping address, and payment details. This information is necessary for order processing, shipping, and customer support.

1.2 Cookies and Tracking Information: We may use cookies, web beacons, and similar tracking technologies to enhance your experience on our e-shop. These technologies allow us to collect information about your browsing behavior, preferences, and device information to provide personalized content, analyze trends, and improve our services.

2. How We Use Your Information

2.1 Order Processing: We use the personal information you provide to process your orders, arrange shipping, and handle returns or exchanges. This includes sharing your information with third-party service providers involved in order fulfillment.

2.2 Communication: We may use your contact information to send you order updates, delivery notifications, and relevant information about our products or services. You can opt-out of these communications at any time.

2.3 Personalization: We may use the information collected through cookies and tracking technologies to personalize your shopping experience, recommend products, and display targeted advertisements on our e-shop or third-party platforms.

2.4 Analytics and Improvements: We analyze the data collected to understand user preferences, enhance our website functionality, and improve our product offerings. This includes using aggregated and anonymized data for statistical purposes.

3. Information Sharing

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our e-shop, such as payment processors, shipping companies, and customer support providers. These entities are obligated to maintain the confidentiality and security of your information.

3.2 Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. We may also exercise our rights or defend against legal claims.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of our e-shop or its assets, your personal information may be transferred as part of the transaction. We will notify you of any such change and provide options regarding your information.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure server connections, and regular security audits. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices

5.1 Account Information: You can review and update your personal information by accessing your account settings on our e-shop.

5.2 Cookies: Most web browsers allow you to manage your cookie preferences. You can choose to accept or decline cookies. However, disabling cookies may limit your access to certain features of our e-shop.

5.3 Marketing Communications: You can unsubscribe from our marketing communications by following the instructions provided in the emails we send or by contacting our customer support.

6. Children's Privacy

Our e-shop is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected information from a child, please contact us to delete the information.

7. Changes to this Privacy Policy

We may update this privacy policy from time to time. Any changes will be effective immediately upon posting the revised policy on our e-shop.